---
title: I have a complaint about your service. What should I do?
description: "Like all companies, we are prone to making mistakes from time to time. In the first instance, please [contact us](https://henderson-biomedical.co.uk/contact-us/) and explain the nature of your complaint. We will try our best to resolve your complaint as swiftly and efficiently…"
url: "https://henderson-biomedical.co.uk/frequently-asked-questions/i-have-a-complaint-about-your-service-what-should-i-do/"
updated: "2024-04-29"
category: Our company
---

# I have a complaint about your service. What should I do?

Like all companies, we are prone to making mistakes from time to time. In the first instance, please [contact us](https://henderson-biomedical.co.uk/contact-us/) and explain the nature of your complaint. We will try our best to resolve your complaint as swiftly and efficiently as possible.

You can learn more about how we deal with customer complaints by viewing our Complaints Handling Procedure. This is available in the [downloads](https://henderson-biomedical.co.uk/free-downloads/) section of our website.