Here are 10 reasons why you should choose Henderson Biomedical to care for your laboratory equipment:
We have been servicing, repairing and calibrating centrifuges and other laboratory equipment for nearly 30 years.
ISO 9001 and ISO 17025 (UKAS) accredited. SAFE Contractor approved. Using our services will greatly ease your compliance with ISO 15189 (Medical laboratories- requirements for quality and compliance).
Competitive rates with the added bonus of a 20% discount on all Hawo heat sealer spare parts for contract customers. No hidden call out charges. No invoicing until the service is complete. Future proof your budget with a two, three or five year fixed price agreement. Low cost ‘back-to-base’ workshop rate also available.
The only approved service agent for Hawo heat sealers and VP Stericlin sterile packaging.
We service, repair and sell ALL brands of centrifuges, heat sealers, incubators, fridges, freezers, safety cabinets, isolators, balances, ULT freezers…and more. Mix and match multi-unit contracts as you wish.
Highly qualified engineers located across the whole of the UK. Whether you are located in a big city or small village in the countryside, we’ve got you covered.
We aim to repair your equipment quickly, efficiently and to the highest standard within a maximum of 5 working days. We continually monitor our response times and aim to minimise your down time.
The Personal Touch
Whether you are calling us for free technical help or sales advice, you can be sure that your call will always be answered, within three rings, by a real person based in the UK- no automated messages or overseas call centres.
We guarantee that when you call, you will be put through to the right person swiftly, without a lengthy wait on hold. We offer friendly, impartial advice on the cost effectiveness of repairs.
Using wireless, WiFi-connected tablets, our engineers receive jobs electronically and send you a service report or calibration certificate directly to your email.
We are proud to say that we minimise our carbon footprint by diverting over 72% of our operating waste away from landfill. We also fully comply with the Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU, meaning we responsibly recycle any condemned laboratory equipment which is deemed beyond repair and recover any harmful substances in the process.