Skip links

Skip to primary navigation
Skip to content

Request A Quote
Report A Breakdown
Frequently Asked Questions
Free Downloads
Contact Us

Phone: +44 (0)20 8663 4610

For general enquiries:
info@henderson-biomedical.co.uk

For sales enquiries:
sales@henderson-biomedical.co.uk

Linkedin X-twitter Facebook

About us
About Us

What We Do

Company History

The Maypole Project

Certifications

UKAS 17025:2017

ISO 9001

Other Accreditations

A quality service you can trust

Henderson Biomedical is fully accredited to ISO 17025:2017 by the United Kingdom Accreditation Service.
Why Us?
Service & RepairNew
Services & Repair

Maintenance Agreements

Equipment Calibration

Equipment Repairs

Spare Parts

Equipment Types Calibration

Heat Sealer Calibration

Centrifuge Calibration

Digital Stopwatch Timer Calibration

Refrigerator, Freezer and Incubator Calibration

Avoid unwanted price rises

Fix your service costs for up to 5 years with a Bronze, Silver or Gold Service Maintenance Agreement.
Products
New partnership with Memmert, world’s leading manufacturer of laboratory incubators and ovens.

Learn more

01. New Equipment

Heat Sealers

Bar Heat Sealers

Pouch Making Machines

Vacuum Sealer Machines

Industrial & Vacuum Bar Heat Sealers

Heat Sealer Workstations

Labelling & Documentation

Centrifuges

Incubators

Climate chambers

Heating / Drying Ovens

Ultrasonic Disintegrators

Water baths

Consumables

Refrigerators

Freezers

ULT Freezers (-86°C)

Ice Makers

Temperature Mapping

Temperature & Humidity Monitoring

02. Used Equipment

Heat Sealers

Centrifuge & Accessories

Refrigerators & Freezers

Ultrasonic Disintegrators & Accessories

03. Used Equipment

Rental Equipment
Support
Support

Report a Breakdown

Heat Sealer Peel Test

Free Equipment Audit

Finance Options

User Training

Resources

Frequently Asked Questions

Good Centrifuge Practice

Articles NEW

RCF Calculator

Free Downloads

Good Centrifuge Practice Poster

Looking after your centrifuge will prolong the life of your equipment and greatly reduce the chance of breakdowns.
Contact Us

0

0

Cart 0

No products in the cart.

Request a Quote

Home
About us
Why Us?
Support
Products
Service & Repair
Request A Quote
Contact Us

Archive

Home
Docs Categories
Fridge/Freezers

Our company

15

Are you a member of any SSIP?
Can I take public transport to your site?
Can you give scientific advice to help with my study/research?
Do you deliver outside the UK?
Do you have a show room at your site?
Do you identify with any political party or pressure group?
Do you only service and repair laboratory equipment?
I have a complaint about your service. What should I do?
Is there any parking at your site?
What accreditations do you hold?
What charitable causes do you support?
What is the best way to visit your site by public transport?
What is the closest airport to your site?
What makes you so different from other service providers?
You are a member of Refill London. What does that mean?

Our service

8

Are your Field Service Engineers DBS checked?
Can I send my heat sealer to you for service/calibration off-site?
Can I use your services even if I do not have a contract with you?
Do you cover the whole of the UK?
I only want to calibrate my laboratory equipment. Can you do that?
My centrifuge has broken down. How quickly can you get an engineer out to look at it?
What should I know about decontaminating my centrifuge?
What type of laboratory equipment can you repair?

Our products

6

Can I rent laboratory equipment from you?
Do you sell centrifuge tubes?
Do you sell laboratory equipment to users located outside the UK?
I want to buy capital equipment but I don’t have the budget. How can you help me?
What is the warranty on the products you sell?
What laboratory equipment do you sell?

Centrifuges

22

Are all Hettich centrifuges MDD compliant?
Can I buy a centrifuge online?
Can I trial a centrifuge before I make a purchase?
Can you supply centrifuges which are IvD compliant?
Do you offer centrifuge training?
Do you sell centrifuges with an hermetic seal?
How do I calculate G force?
How often should my centrifuge be calibrated?
I need a service manual for my centrifuge. Can you supply one?
What accessories do I need with my centrifuge?
What certifications do your centrifuges have?
What checks do you carry out during a routine service on a centrifuge?
What is the delivery time of a Hettich centrifuge?
What is the difference between a swing-out and fixed angle rotor?
What is the typical centrifuge price?
What types of centrifuge do you service, repair and calibrate?
When should I replace my centrifuge rotor, buckets and adaptors?
Where can I buy a heated centrifuge?
Why is refrigeration needed on a centrifuge?
Why should I calibrate my centrifuge?
Why should I have my centrifuge serviced?
Why should I leave an empty space around my centrifuge and how big should this space be?

Fridge/Freezers

7

Are your refrigerators/freezers temperature controlled?
Can I buy a laboratory fridge/freezer online?
Can you carry out temperature mapping of a fridge?
Do you supply frost-free lab freezers?
What checks do you carry out during a routine service of a fridge or freezer?
What is the difference between a domestic and laboratory fridge or freezer?
What is the typical laboratory freezer price?

Heat sealers

14

Can you carry out a full IQ/OQ/PQ of my rotary heat sealer?
Do I need a heat sealer service kit even if my heat sealer has not been used?
Do you supply heat sealers suitable for medical device manufacturers?
Do you supply heat sealers that are ISO 5 or ISO 6 cleanroom compliant?
How can I perform a daily check of my heat sealed pouches?
What checks do you carry out during a routine service of a heat sealer?
What is a heat sealer service kit?
What is a pouch destruction test and how often should I have one completed?
What is an Ink Test and how is it used in heat sealed pouches?
What material can the Hawo HM 8000 pouch maker seal?
What types of heat sealers can you service and repair?
Why can’t I use thermoplastic film pouches in my rotary heat sealer?
Why should I have a service kit fitted to my heat sealer?
Why should I have all three parameters (speed, time and temperature) calibrated on my heat sealer?

Temperature monitoring

20

Can I buy Eupry temperature loggers online?
Can I customise my Eupry dashboard?
Can I store the Eupry data on a central server instead of in the cloud?
How do can I mount my Eupry loggers?
How do I assign a Eupry logger to a profile?
How do I calibrate my Eupry temperature loggers?
How do I connect my Eupry loggers to the internet?
How do I feed the Eupry temperature probe into my freezer?
How long do the Eupry data logger batteries last?
I would like a demonstration or trial the Eupry temperature monitoring system. Can you offer this?
What do the lights on the front of each Eupry logger mean?
What happens if the Eupry data loggers lose Internet connection?
What happens to the old Eupry loggers when they are returned?
What is 21 CFR Part 11?
What is Eupry’s Sensor Plug?
What is temperature mapping?
What is the typical delivery time for a Eupry data logger?
What type of batteries do the Eupry data loggers use?
Why does the calibration certificate for my Eupry data logger not have a UKAS logo?
Why is there no temperature display on the Eupry loggers?

Ice makers

5

Are Hoshizaki ice makers WRAS compliant?
Can you repair all makes and models of ice makers?
Do I need to calibrate my ice maker?
What size ice maker should I purchase?
Why is flaked ice better than cubes in a laboratory setting?

Incubators

5

How do I minimise contamination in my laboratory incubator?
What factors do I need to consider when buying a laboratory incubator?
What is a laboratory incubator used for?
What is the typical temperature range of a laboratory incubator?
What optional extras can be fitted to my laboratory incubator?

Payment

8

Can I open a credit account with you?
Do you accept cash as a form of payment?
Do you accept credit cards as a form of payment?
Do you accept payment in currencies other than GBP Sterling?
Do you offer any payment plans?
Do you offer more than 30 days credit?
I have a query on my invoice. Who should I contact?
When do I pay for my service, repair and/or calibration?

Home
Frequently Asked Questions
Fridge/Freezers

Fridge/Freezers

Are your refrigerators/freezers temperature controlled?
Can I buy a laboratory fridge/freezer online?
Can you carry out temperature mapping of a fridge?
Do you supply frost-free lab freezers?
What checks do you carry out during a routine service of a fridge or freezer?
What is the difference between a domestic and laboratory fridge or freezer?
What is the typical laboratory freezer price?

Laboratory equipment maintenance, repair, calibration and sales.

Linkedin X-twitter Facebook

Contact us

Henderson Biomedical
Unit 3, Swan Close
Croydon CR0 2DZ
United Kingdom

Tel: +44 (0)20 8663 4610
info@henderson-biomedical.co.uk
www.henderson-biomedical.co.uk

Company

Why us?
What we do
Articles NEW
Contact us

Accreditations

UKAS ISO 17025
ISO 9001
Reset & CHAS
Cyber Essentials

Support

FAQs
Free downloads
RCF calculator
Report a breakdown

All Rights Reserved. © 2000 - 2024 Henderson Biomedical | Web design and Marketing by Develte

Privacy Policy
Cookie Policy

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.

Laboratory equipment maintenance, repair, calibration and sales.

+44 (0)20 8663 4610
sales@henderson-biomedical.co.uk

Request a quote

Your details

First Name

Last Name

Phone

Email

Quote details

Details

Team member

GDPR Requirement

By using this form, you agree with the storage and handling of your data by Henderson Biomedical Ltd in order to provide the required products and/or services.

Explore

Drag

Loading...